Please Note: Our e-mail address when we reply to you will show as "FMCSA Customer Service". To ensure timely and effective e-mail delivery, please check your spam folders and settings to allow e-mails from this address.
How do I get my Personal Identification Number (PIN)?
Effective April 27, 2020, the MC and MX PINs have been eliminated. FMCSA has consolidated its PIN functions into one USDOT PIN. This PIN is received at registration and may be requested from FMCSA if it is lost or forgotten.
A PIN can now be requested online and delivered in one of two ways:
- Receive USDOT PIN by email immediately
- Receive USDOT PIN via hard-copy letter through the US Post Office
You can request the PINs by going to www.safer.fmcsa.dot.gov and then clicking on the "Click here to request a USDOT Number PIN be emailed" prompt or "Click here to request a USDOT Number PIN be mailed to the address on file." Detailed instructions for this process are attached to this FAQ.
PLEASE NOTE: requirements for receiving the PIN have changed as of November 13, 2017.
How Long Will It Take by Mail?
Please allow 7-10 business days to receive it by mail. It will be mailed to the mailing address on file with the FMCSA.
What is the format of the USDOT Number PIN?
The format of the USDOT number PIN is NLNNLLNL, where N=a number and L=a letter. For example, 1A23BC4D.
- File Type pdf New USDOT PIN Procedure.pdf (92.19 KB)
Answers others found helpful
- How can I update my USDOT number company information?
- How do I get a USDOT number?
- How can I reactivate my USDOT number?
- What do I need to do to reinstate my motor carrier operating authority (make my MC number active)?
- I want to inactivate/deactivate my USDOT number. Can I submit the request online?
